michi

FAQ

Frequently asked questions

Everything you need to know before driving in Japan. Question not answered? Write to us — we reply fast.

The JAF translation

What is the JAF driving licence translation?+

It is the official Japanese translation of your licence, issued by the Japan Automobile Federation (JAF), the only body authorised by Japanese law. Presented together with your original licence, it allows you to drive in Japan.

Why do I need a translation rather than an international permit?+

Japan does not recognise the international driving permit issued by France, Switzerland, Belgium, Monaco or Germany (Vienna Convention). For these countries, Japanese law requires the official JAF translation. It is the only valid document.

Is the translation accepted by car rental companies?+

Yes. All rental companies in Japan (Toyota Rent a Car, Nippon, Times, Orix…) ask for exactly this document, together with your original licence and your passport.

How long is the translation valid?+

The translation does not expire as long as your licence remains valid and unchanged. It allows you to drive in Japan for one year from each entry into the country.

Which countries are eligible for the JAF translation?+

France, Switzerland, Belgium, Monaco and Germany — the five countries Michi serves. (Japan's translation regime also covers Taiwan and Slovenia.)

Ordering and service

How does ordering with Michi work?+

You fill in our form in 5 minutes (details, licence information, photos of both sides), pay online, and we handle everything: review, JAF file, tracking, delivery.

Can I order for several people at once?+

Yes. Our form lets you add as many licences as needed in a single order — handy for a couple or a group of friends. Each licence is billed at the chosen plan's rate.

What happens if there is a problem with my file?+

We review every document before submission. If a photo is illegible or information inconsistent, we contact you immediately by email to fix it, at no extra cost.

Can I cancel my order?+

Yes — as long as your file has not been submitted to JAF, we refund you in full. Once the translation is being issued, cancellation is no longer possible.

How do I track my order?+

You receive an email at every step (order received, payment confirmed, file in progress, translation ready, delivery). You can also check the status anytime on our tracking page with your order number.

Required documents

What documents do I need to order?+

Just a photo or scan of your driving licence, front and back. No other document is needed for the translation.

What are the requirements for the licence photos?+

Photos must be in colour, sharp, well lit, glare-free, and show the whole licence with no cropped edges. Our form guides you and our team checks every image.

My licence is worn or old — is that a problem?+

As long as all information remains legible, it is not blocking. If JAF is likely to reject the document, we warn you before submitting the file.

My licence has no expiry date — what should I enter?+

Some older licences (notably the pink three-fold French ones) show no expiry date. Our form covers this case — simply select the corresponding option.

Do I need to mail my original licence?+

No, never. Everything is done online from photos. Your licence never leaves your pocket — you will need it in Japan, together with the translation.

Timelines and delivery

How fast will I receive my translation?+

Priority plan: PDF by email within 72 hours. Standard plan: translation available within 4 to 7 days, printable at a konbini in Japan.

How does konbini printing work?+

You receive a print code. In Japan, go to the multifunction copier at any 7-Eleven, FamilyMart or Lawson, enter the code, pay a few dozen yen and walk out with your translation. Under 5 minutes.

I leave in less than a week — is it doable?+

Yes, with the Priority plan: your PDF arrives within 72 hours. Order now and double-check the quality of your photos to avoid any back-and-forth.

Can I receive the translation while already in Japan?+

Absolutely. That's one of the big advantages of the PDF and konbini printing: you can order from Japan and print your translation the very day you receive it.

Is the paper translation printed at a konbini valid?+

Yes. The konbini print of the official JAF document has exactly the same legal value. It is the channel designed by JAF itself.

Payment and pricing

How much does the translation cost with Michi?+

€59.90 on the Standard plan (translation + konbini printing, 4 to 7 days) or €79.90 on the Priority plan (priority processing + PDF within 72h). Everything is included: JAF fees, review, support.

Which payment methods do you accept?+

Visa, Mastercard, Apple Pay and Google Pay everywhere — plus TWINT for our Swiss customers. Payment is processed by Stripe, the world leader in online payments.

Are there hidden fees or surcharges?+

No. The displayed price covers the whole service, JAF fees included. Only the konbini printing itself (a few dozen yen) is paid locally on the Standard plan.

Do you offer group rates?+

Each additional licence in the same order gets the same unit price. For a large group (agency, club, company), contact us for a quote.

Is the payment secure?+

Yes. All transactions are processed by Stripe with TLS encryption and 3D Secure. Your card details never touch our servers.

Driving in Japan

What must I carry to drive in Japan?+

Three documents: your original driving licence, its official JAF translation and your passport. Keep all three together on every trip.

Which side of the road do they drive on in Japan?+

The left, like in the UK. The steering wheel is on the right. You adapt very quickly, especially with an automatic — nearly all Japanese rental cars have one.

Can I ride a scooter or motorbike with the translation?+

Yes, if your original licence covers the corresponding category. The JAF translation reproduces all the categories of your licence.

How long can I drive in Japan with the translation?+

One year maximum from your entry into the country. Beyond that (relocation), you must convert your licence to a Japanese one — the JAF translation is required for that process too.

How do Japanese tolls and speed cameras work?+

Motorways are tolled (consider the ETC card most rental companies offer). Limits are strict and cameras common in cities. With your JAF translation in order, roadside checks are stress-free.

Still have a question?

Our team replies 7 days a week, usually within a few hours.